• Program Manager

    Job Locations US-DC
    Posted Date 5 months ago(8/14/2018 10:14 AM)
    Job ID
    # of Openings
    Information Technology
  • Overview

    GCIO is seeking a well-qualified Program Manager to be responsible for all contract activities in conjunction with the Community Oriented Policing Services (COPS) division of the Department of Justice. The description for this position is:

    Sets policies and procedures, technical standards and methods, and priorities. Coordinates the management of all work performed on tasks under the contract. Coordinates the efforts of subcontractors, team members, and vendors. Acts as the central point of contact with the Contracting Officer (CO), the Contracting Officer’s Representative (COR), and other client officials. Exercises full authority to act for the company in the performance of the required work and services under all task orders.  Works independently, or under the general direction of senior level company management, on all phases of performance including contract management, project/task order management, coordination of resource needs, coordination with corporate resources and management. Reports to senior company management on contract and task performance and issues.  Has direct accountability for the technical correctness, timeliness and quality of deliverables, and the implementation and measurement of corporate and client quality standards and methodologies. Has a broad and deep knowledge of the IT industry, business administration, and human resource management and has excellent oral and written communications skills.


    The Program Manager will be responsible for providing quality management of all IT tasks, ensuring effective and consistent processes and sound fiscal management in accordance with best industry practices. The Program Manager will be required to follow the standards dictated by the Project Management Body of Knowledge (PMBOK) Guide, Project Management Life Cycle defined and published by the Project Management Institute (PMI) while providing the required documentation to support the tasks. Examples of standard documents that will be created or updated include, but are not limited to:

    • Configuration Management Plans
    • Quality Assurance Plans
    • Risk Management Plans
    • Security Packages
    • Testing
    • User Acceptance Plans
    • Release Plans


    The Program Manager must oversee program management and technical support including (but not limited to):

    • providing onsite program management and supporting the IT Program Manager and/or CIO for planning and managing the IT program;
    • developing and maintaining an IT program management plan;
    • developing, documenting, and maintaining IT systems, policies, and procedures;
    • providing monthly contract cost, schedule, and performance reporting;
    • providing weekly billing matrix for all contract employees;
    • providing project management of all IT contractor task order activities
    • supporting briefings, meetings, and communicating recommendations and task order status verbally and in writing as required;
    • performing maintenance of all IT files and records, ensuring 508 Compliances;
    • implementing and supporting enterprise configuration management processes;
    • supporting the IT Program Manager and/or CIO in managing all IT purchases (excluding any procurements that would represent a conflict of interest);
    • tracking, routing, and controlling IT related correspondence;
    • supporting the Information Systems Security Officer (ISSO) in all endeavors related to FISMA, NIST, and department mandates related to cybersecurity requirements; and
    • providing troubleshooting support in relation to hardware and software for COPS business users.

    The Program Manager is responsible for developing, for federal approval, a program management plan that is aligned with the needs of the COPS Office IT program. This plan shall, at a minimum, define processes for:

    • IT management and reporting approach;
    • cost, schedule, and performance management;
    • risk management;
    • task management;
    • communications management; and
    • staffing management to include the following products:
      • Organizational chart identifying all personnel and positions;
      • Defined personnel roles and responsibilities;
      • Defined strategy for meeting the human capital needs of the program;
      • Defined strategy for implementing Agile development methodology; and
      • Defined strategy for maintaining and enhancing the CMS NexGen Grants Management suite of applications



    • At least 2 years of experience or a Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or a scientific or technical discipline related to the specific skill


    • PMP Certification
    • CSM
    • Lean Six Sigma
    • Microsoft Project
    • Experience in an Agile environment


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