Requirements Analyst

Job Locations US-Remote
Posted Date 2 weeks ago(3/1/2018 12:29 PM)
Job ID
# of Openings
Information Technology


GovernmentCIO is seeking a Requirements Analyst for the Enterprise Services contract with the Department of Veterans Affairs (VA) who will work collaboratively with stakeholders and Agile Scrum team members to serve as an Requirements technical expert to liaison with other teams as appropriate in support of the VA.


The Requirements Analyst is responsible for drafting and maintaining the requirements processes and for ensuring that requirements processes are followed.


The successful Requirements Analyst will provide collaboration and support to DAS business customers, partner organizations, to elicit and manage service request processes and writes requirements and requirements-related documents for software development, service requests, and functional enhancements. As there are often discussions and changes that can arise during discussions of requirements, the Requirements Team has a responsibility to properly identify changes that must be managed by the change management process, including close coordination with business partners, DAS Management, DAS Team members, and other DAS Stakeholders.


Our requirements processes are designed to work within the VA VIP framework but follow agile development principles. Typical DAS requests routed to the Requirements Team will be documented in the Rational Tools Suite, ESCP portal and/or emails falling into the following requests types:


  • New Service Requests - received from potential consumers and producers who want to use DAS services. SRs generally are supported by User Stories.
  • Product Support Request - received from existing producers or consumers to support with ad hoc reports, production troubleshooting, testing support
  • Change Requests - needed for maintenance of existing code, service packs, configuration changes, code optimization or software improvements (previously known as APMs and RIIs)


The successful candidate will produce User Stories created during the elaboration of business needs as defined in the Business Requirements Document (BRD) or the Service Request. The requirements analysts are responsible for leading the User Story process. During the elaboration process, other Workstream members participate in User Story construction at various stages in the process, based on that team member's role. This participation is important, as the customer acceptance criteria are the specific requirements outlined in the User Story. An integrated workstream that participates at this stage of the process helps drive the right technical solution that supports the customer's criteria. Nevertheless, the Workstream Leads determine the level of involvement required by the Workstream architects, developers and designers during the User Story creation process. This helps assure that the time of technical team members is spent productively. The elaboration process/User Story creation should take no longer than two weeks. DAS management will be made aware by the Requirement Lead if elaboration will extend beyond two weeks. Once the elaboration phase is complete, the Requirements Lead brings the User Story to the CCB for approval and prioritization.


The ideal candidate:

  • Within context of workstream, leads activities associated with User Story development
  • Maintains User Story Priority List of approved and in process User Stories
  • Updates User Story Priority List based upon prioritization during Chang Control Board meetings
  • Manages updates to User Story Priority List with assignments
  • Accepts New Service Requests and assists with initial analysis
  • Creates the story Work Item in Rational CM for Service Requests and User Stories
  • Updates the RTM as user stories are prioritized into a Release
  • Participates in required Agile Scrum Ceremonies
  • Supports DAS Management with complying and enforcing DAS SOPs under VIP guidance
  • Produce and support Requirements and Release Documentation
  • Provide relevant support and analysis for all DAS workstreams


Someone with a passion for working in a customer support role, has attention to detail, able to multi-task, and can work with multiple project leads to understand and communicate program information will thrive in this environment. It is helpful but not required to have cloud-based computing and experience at the Department of Veterans Affairs or in another scientific or regulatory environment. Someone a little more technical, like a former developer, systems engineer that can take on the requirements development role. Technologies include middleware such as XML


Required Qualifications:

  • Degree in Computer Science, Engineering, Math, or equivalent
  • 10+ years of related experience with business analysis, technical documentation, and/or requirements analysis
  • Ability to obtain a public trust
  • Ability to listen, interview, facilitate, observe, and document business requirements from a variety of business customers using both soft and hard technical skills to elicit, analyze, model, and document requirement specifications 
  • Provide expertise to the customer in defining business needs and fostering progress in establishing complete and approved User Stories 
  • Partner with business analysis and functional teams with technical oversight to ensure IT solutions meet end user needs as well as
  • Experience with supporting teams utilizing Agile development methodology
  • Ability to work independently and as a member of an integrated team
  • Ability to work and communicate effectively with programmers and other IT staff and non-IT functional areas
  • Strong communication skills, problem-solving, and leadership skills
  • Experience with enterprise Service Oriented Architecture (SOA) solutions

Desired Certifications/Experience:

  • PMI Professional in Business Analysis (PMI-PBA) or similar certification
  • Analyzes designs, supervises and coordinates the capture and documentation of software requirements, systems and enhancements using Java, Node.js, SOAP and RestFUL services, MongoDB, REDIS, and a variety of XML technologies (Schemas, DTDs, XML, XSL, XSLT).
  • Performing peer reviews of completed code and documentation.
  • Supporting the software development and testing teams.
  • Develops power point slides for enhancements made each sprint and demonstrates changes to customers.



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